Spa Policies
Your Rights and Responsibilities
It is our intention to provide professional and timely services to help you reach your aesthetic ideals. We do understand that unanticipated events occur in everyone’s life. In consideration of your time and ours, we have adopted the following policies for clients of Elite Aesthetics:
Arrival policy
Please arrive 5-10 minutes before your scheduled time (15-20 minutes prior for first-time clients). This provides time to determine the best plan for you at each visit while allowing for an unhurried experience.
Late arrival policy
If you are going to be more than 15 minutes late, please call whomever provider you are scheduled with. Your appointment may need to be rescheduled.
Cancellation policy
We appreciate 24 hours notice for any changes to your scheduled appointment.
Payment policy
We require a 50% non-refundable deposit to hold your appointment slot. The remaining 50% is due at the time services are rendered.
Required paperwork
We will have you fill out a detailed consent form to ensure we are providing services to the most appropriate candidate. These can be viewed at the links below and filled out prior to your appointment if you wish.
Confidentiality
We treat all client visits and conditions as confidential.